What our staff say about us

Top scores in staff survey 2017

Dudley and Walsall Mental Health Partnership NHS Trust (DWMH) continues to be one of the top places to work according the results of the national NHS staff survey.

DWMH, which employs over 1,100 staff, has welcomed the results that continue to show improvements with a large proportion of the scores being significantly above the national average.

In the survey, 90 per cent of respondents thought that their role makes a difference to patients, this is the highest score for specialist mental health and learning disability trusts across the country. Over three quarters of respondents believes the care of patients is the Trust’s top priority, significantly higher than similar NHS organisations.

Other areas where we scored highly include staff being able to contribute to improvements at work, staff being satisfied with the quality of care given to patients, and staff believing the Trust acts on concerns raised by patients.

Whilst the majority of the results are very positive there is always room for improvement and we will develop an action plan to address areas where we have scored lower.

Mark Axcell, Chief Executive commented “We are delighted with the results of this year’s survey. It’s testament to the hard work of our staff and their commitment to providing high quality care for our patients.

“I’m particularly proud that such a high number of staff would recommend the Trust as a place to work or to receive treatment. Whilst we acknowledge there are many positives we do understand there are areas for improvement. It’s really important that we act upon feedback from our staff, and continually improve our organisation.”

Mark Axcell, Chief Executive commented “We are delighted with the results of this year’s survey. It’s testament to the hard work of our staff and their commitment to providing high quality care for our patients.

I’m particularly proud that such a high number of staff would recommend the Trust as a place to work or to receive treatment. Whilst we acknowledge there are many positives we do understand there are areas for improvement. It’s really important that we act upon feedback from our staff, and continually improve our organisation.”

You can read a copy of our results on the NHS Staff Survey website.