Successful career ahead – Chace is our NHS Hero

After joining the NHS at just 17 years old, Chace Smith (23) has already clocked up over six years’ service and having just been named as the winner of the rising star award at the Dudley and Walsall Mental Health Partnership NHS Trust (DWMH) recognising success awards, it would appear she has a successful career ahead of her.

Chace joined the NHS as a communications apprentice at Russells Hall Hospital, before working her way up into a communications assistant position. In May 2018, she joined DWMH as communications and engagement officer and has been excelling in that role ever since.”I jumped at the opportunity to join DWMH,” explained Chace.

“My nan was an inpatient on Holyrood ward at Bushey Fields Hospital and I remember thinking how good the staff were and how good the atmosphere appeared to be – so when the role came up I was delighted to be given the opportunity to work here.”

Chace’s role is very varied – and that is one of the things she enjoys most about her work.

“No day is the same,” said Chace.

“Some days I can be updating the website or designing information for patients and the next day I could be visiting a ward to speak to staff or doing some filming – I get to meet so many new people and this is something I really enjoy.

“Although we don’t have a direct affect on patient care, our team plays an important role in ensuring staff feel engaged with the organisation, and this then has a direct impact on their care.”

Chace says that the highlights of her career so far include her progression from an apprentice to band 5 and undertaking a Charted Institute of Public Relations qualification, but the biggest one is being crowned as a winner at the recognising success awards last week.

“I couldn’t believe it!” smiled Chace.

“My team is responsible for running the awards and they managed to keep it from me that I was the winner. It was a real shock, but I am really happy that people have recognised how hard I work and the difference I make.”

Chace is looking forward to continuing to develop.

“I am part of a great team and I really enjoy my job, I am proud of my progression so far and I just want to continue to develop and be the best I can be.”

Outside of work Chace enjoys going to the gym, listening to music and spending time with friends and family – including her niece Grace who was born in May.

So who is Chace’s hero?

“It has to be my dad,” she said.

“Unfortunately he passed away in November last year so it has been a difficult 12 months for my family and I, but I am striving every day to make him proud – and I know he would have been so pleased I won the rising star award.”

Chace’s mental health message: “No matter how low you feel, there is always someone who can help – all you need to do is ask.”