Staff Survey Boost for Mental Health NHS Trust – 28/03/11

A Mental Health NHS Trust in the Black Country has been given a huge ‘thumbs up’ by workers in the National Staff Survey – outscoring many Trusts across the country in staff satisfaction and opinion.

The positive results released today (Wednesday) from the annual NHS Staff Survey are a big boost for Dudley and Walsall Mental Health Partnership Trust – particularly at a time when the NHS is going through a dramatic change.

The survey, carried out by independent company Quality Health, showed big improvements compared to last year on a range of areas. Many results were above the national average when compared to similar mental health providers.

The results for the Trust, a specialist mental health services provider, showed:

  • 89% of staff had undergone training in the last 12 months, compared to 82% nationally
  • And in a bid to make training more accessible for staff, 76% of staff took part in online training – compared to just 58% nationally
  • 70% of staff felt that they had a good work life balance and were supported by their manager
  • 61% of staff would be happy for their loved ones to be treated by the Trust – compared to 59% nationally
  • Almost four out of five staff received an appraisal in the last 12 months – compared to three out of five nationally.

Gary Graham, Chief Executive of the Trust, said “The results from the Staff Survey are very encouraging, particularly at a time when the NHS is undergoing a period of significant change. We are committed to delivering the very best possible care for those people who use our mental health services. We know that excellent care is best provided by a skilled and empowered workforce who understand that patient care is our top priority.

"Whilst the results are encouraging we do not want to rest on our laurels and are committed to driving further improvement in the areas where we are scoring well and tackling any issues in any areas that are not so good."