Crisis Resolution/Home Treatment Service

What is this service?

The Crisis Resolution and Home Treatment Service offer assessments, care and treatment for people experiencing severe mental health problems.

It offers an alternative to hospital admission, minimising disruption to the service user’s life by providing care in their own environment until the crisis is resolved.

Current service users of Dudley & Walsall Mental Health Trust:

In hours (9am-5pm), please contact your care coordinator or local Community Recovery Service.

Out of hours (after 5pm or on holidays/weekends), please call the number that has been provided to you via your mental health team or alternatively please contact the hospital switchboard on 01922 607000.

If you are not a current service user:

In hours, please contact your GP to discuss your symptoms.

If you are worried about the immediate safety of yourself or someone that you know, you should contact the Emergency Services on 999.

For alternative support with low level mental health concerns, you can call:

0300 304 7000
(4:30pm – 10:30pm)

116 123
(24 hour helpline – free to call)

Anxiety UK
08444 775 774
(Monday – Friday, 9:30am – 5:30pm)

NHS 111
(24 hour helpline – free to call)