Information for GPs and Healthcare Professionals

Dudley and Walsall Mental Health Partnership NHS Trust aims to become one of the highest performing mental health trusts in the country, with a reputation for excellence that sets it apart from the rest. To achieve this we have developed a new and improved service model within Adult Community Services across Dudley and Walsall.

Trust Service Guides

Our Service Guides provide information on the pathways for GPs and healthcare professionals, including contact details and how to refer into Trust services.

Our model consists of:

Referral Pathway to Mental Health Services

Is this a Mild to Moderate Mental Health Issue of Low Risk?
Yes
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Dudley Talking Therapy Service:

1. Referrals can be made to the Dudley Talking Therapy Service, Monday to Friday, 9am – 4:30pm (excluding bank holidays). Occasionally, we will have appointments available at short notice due to cancellations.

Please give the patient the Talking Therapy leaflet information leaflet.

2. Patients can also self-refer via http://www.dwmh.nhs.uk/enhanced-primary-care-dudley/ or calling Freephone 0800 953 0404.
Primary Mental Health and Talking Therapies, Walsall:

Referral to the Primary Mental Health & Talking Therapies Service is Monday to Friday 9am-5pm.

Please give the patient the Primary Mental Health and Talking Therapies information leaflet to self-refer to the service

Please ensure written referrals contain: Client’s full name, client’s date of birth, client’s address including postcode, client’s NHS number, GP surgery client is registered with, client’s sex, client’s marital status, client’s ethnicity.

Is this a Moderate to Severe Mental Health Issue or High Risk?
Yes
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Secondary Care:

Referral to the Mental Health Assessment Service, Dudley, is available 24/7.

Please refer to your hard copies of these documents for full contact details.

If the referral is urgent please call:
Telephone: 01384 325300

Referral to the Early Access Service, Walsall, is Monday to Friday 9am-5pm.

If the referral is urgent, please call:
Telephone: 01922 608850
Fax Number: 01922 607705.

Out of hours (Walsall): Please call 01922 607000
and ask for Crisis Resolution / Home Treatment Team.

Comments

The Implementation Team for the new service model welcomes your feedback, concerns and opinions about the developments taking place within the Adult Community Mental Health Services.

For specific service related queries please contact the Service Experience Desk (SED), the central point of contact for all concerns and enquiries, compliments, suggestions or complaints:

Post: Freepost RSRA-TLAX-ETUU
Service Experience Desk
Dudley and Walsall Mental Health
2nd Floor
Trafalgar House
Dudley
DY2 8PS
Freephone: 0300 555 0535
E-mail: sed.dwmh@nhs.net