Media Enquiries/Freedom of Information

Welcome to the Freedom of Information section of our website. This section is dedicated to providing you with access to our corporate information as part of your rights under the Freedom of Information Act 2000. The Freedom of Information Act is a law which gives you the legal power to request any information that the Trust holds, this may be minutes of meetings, access to services requirements or how the Trust has spent money. If you are looking for a specific piece of information about the Trust or about yourself this section will also provide the contact details and explain how you can gain access to certain types of information.

What is a Publication Scheme?

This Publication Scheme is a complete guide to the information routinely published by Dudley and Walsall Mental Health Trust. It is a description of the information about our Trust, which we make publicly available. We shall review the Scheme at regular intervals and monitor how it is operating.

It is important to us that this Scheme meets your needs and we have designed it to be a route map so that you can find information about the Trust easily. Under Section 19 of the Freedom of Information Act 2000 (there is a link to the Act in Part Three below), the Trust has a legal duty to adopt and maintain a Publication Scheme for the publication of Trust information. The purpose of the Act is to promote greater openness by public authorities (of which Dudley Primary Care Trust is one).

The Freedom of Information Act does not change the right of patients to protection of their patient confidentiality in accordance with Article 8 of the Human Rights Convention, the Data Protection Act and at common law. Maintaining the legal right to patient confidentiality continues to be an important commitment on our part.

How do you make an FOI Request?

A request under Freedom of Information, must be made in writing and contain your name, address and the information that you want.  To make this easier you can complete the Freedom of Information Request form.

If you would prefer to write into the Trust please include the information above in your request and contact the Information Governance Department as per the contact us section.

After a request is made you will receive an acknowledgement of your request including a reference number should you need to contact us further, the Information Governance Team will then obtain the information (if the Trust holds it) and ensure that it is available for disclosure.

What is data protection and confidentiality?

You can request information about yourself, your child or someone that you take care of (within certain limits) under the Data Protection Act.  This act gives you the right to request the information above and expect a response with the information within 40 days unless there is a good reason why this can not be done.

The Trust is under a duty in law to hold all your information in a confidential manner, the Trust must ensure your information is safe, accurate and only available to others who need your information to assist with your medical needs or to plan future health requirements.

How Do I get my own medical Records?

Medical records are requested in writing under the Data Protection Act, if you wish to get your own records, records of your child or a person you look after please email the Information Governance Team: ig.dwmh@nhs.net

If you would prefer to write into the Trust please contain the information above in your request and contact the Information Governance Department as per the contact us section.

What to do if you feel data protection, confidentiality has been broken.

If at any time you feel that the Trust has not protected your information appropriately or has given this information to individuals that you feel should not have it, please contact the Information Governance Department as per the contact us section.