Findings from the NDTi pathways and personalisation review

The National Development Team for inclusion (NDTi) participated in a detailed review of personalisation in adult mental health across Dudley and Walsall from September 2014 – end January 2015. The aim was to establish whether the local mental health system is fit to support the outcomes people in both boroughs want. The report is available to view here.

Significant progress has been made since 2011, specifically in the number of people with mental health problems accessing personalised care and support in both Dudley and Walsall. There has been an improvement in the range of information and advice available to carers and people with mental health problems. There is also strong commitment from staff at all levels to increase the range of recovery and prevention services available and ensure people experience good quality personalised care and support.

The following areas for improvement were highlighted: a need for more community based prevention and recovery services, access to mental health services to be simplified and inappropriate referrals reduced, ensuring all staff have regular and professional supervision and a supportive environment in which to develop.

We would like to thank NDTi and everyone who participated in the report. The overall recommendations of the report have been accepted by all parties and an action plan will now follow to ensure recommendations are implemented. We would like people who use mental health services, carers, front line staff and local managers to help us determine the form and content of the action plan.