Trust scores highly in national staff survey

Dudley and Walsall Mental Health Partnership NHS Trust has once again scored highly in the annual NHS Staff Survey.

Our Trust was ranked among the best performing mental health trusts nationally in a number of areas including staff engagement, staff feeling satisfied with the quality of work and patient care that they are able to deliver, job satisfaction, percentage of staff experiencing harassment, bullying or abuse from staff and staff feeling pressure to attend work whilst unwell.

The survey also highlighted some areas for improvement including staff experiencing physical violence at work, the reporting of incidents, staff receiving an appraisal and effective team working. We will be developing a robust action plan to support improvements in these areas.

Gary Graham, Chief Executive of Dudley and Walsall Mental Health Partnership NHS Trust, said: “We are extremely delighted with our staff survey results which provide us with important feedback to help us improve the working lives of our staff.

"Whilst there are areas that we need to build upon, we should take this feedback positively, as we want our staff to feel valued by the organisation, which in turn will help us improve the experience and quality of care for patients and carers.”

These positive results from the staff survey build upon recent encouraging results from the Trusts’ national Community and Inpatient surveys, and endorse the work that the Trust is doing to deliver high quality services and a positive patient experience, thus enabling people to achieve recovery.

To see the national Survey results, visit: http://www.nhsstaffsurveys.com/Page/1006/Latest-Results/2014-Results/